Frequently Asked Questions
Got a question? We're here to answer! If you don't see your question here, get in touch with us on our Contact Page.
Product Information
How is R4’s CORE different from 5-HTP alone?
R4 CORE contains 9 high-quality nutrients, with 5-HTP being just one of them. These nutrients support the mind and body, aid liver detox, relax tight muscles, boost mood, and enhance cognitive function.
Can I take R4 CORE if I'm pregnant and/or with medication?
If you are pregnant or currently taking prescription medication, always consult a medical professional before taking R4 CORE. We do not recommend using R4 CORE if you are on SSRIs, antidepressants or blood thinners due to the 5-HTP content and
Coenzyme Q10.
Can I take R4 CORE on an empty stomach?
Yes, you can! R4 CORE’s powder sachets are designed to be fast-acting and gentle on your stomach.
Has R4 CORE been approved by Singapore authorities for sale?
Health supplements are not subject to approvals or licensing by HSA (Health Sciences Authority) for importation, manufacture, or sales.
R4 Supplements are manufactured in HSA and FDA registered, GMP certified facilities, and the ingredients are tested for compliance with local regulations.
Additionally, R4 supplements has undergone voluntary notification to ensure that we are in full compliance with all associated regulations and laws.
Product safety is our top priority, and we take every measure to ensure that our products meet the highest standards of quality and compliance for the well-being of our customers.
R4 Supplements are manufactured in HSA and FDA registered, GMP certified facilities, and the ingredients are tested for compliance with local regulations.
Additionally, R4 supplements has undergone voluntary notification to ensure that we are in full compliance with all associated regulations and laws.
Product safety is our top priority, and we take every measure to ensure that our products meet the highest standards of quality and compliance for the well-being of our customers.
When do R4 Supplements expire?
R4 Supplements have a shelf life of approximately 2 years from production. Please refer to the expiration date on the packaging.
Where are R4 Supplements made?
Products are manufactured in Singapore.
General Information
Where do you ship from?
We currently ship internationally from Singapore.
Can I find your products in stores?
We are primarily an online retailer. We are slowly getting into stores, but chances are you won't be able to find us locally.
Usage Guidelines
How do I consume R4 Core?
| Day | Dosage |
|---|---|
| One day before event (Proactive Protection) |
Take one sachet on its own or with juice/water anytime of the day. Preload your body with antioxidants to boost natural vitality, minimise muscle cramping and protect against toxic damage. |
| Event day(s) (Complete Restoration) |
Take one sachet on its own or with juice/water at the end of each event night, before bed, preferably at least 2-4 hours after event. Restore essential nutrients, promote rapid recovery and ensure healthy brain function. |
Order & Returns
How do I check the status of my order?
You can track your order status through Shopify.
Please note that purchases made through e-commerce platforms (Shopee/Lazada) should be tracked through those respective platforms instead.
How do I return my order?
We offer a 30-day money-back guarantee for unused and unopened items. To initiate a return, contact us at info@r4supplements.com within 30 days of purchase, stating the order ID/email used to purchase, reason for your return and the quantity of products.
Once your return is approved and received, a refund will be processed to your original payment method.
Note: Customers are responsible for return shipping costs.
Exceptions: For items purchased from other retailers, please follow their respective return policies.
Note: Customers are responsible for return shipping costs.
Exceptions: For items purchased from other retailers, please follow their respective return policies.
RISE, RAVE, RECOVER, REPEAT
